Terms & Conditions

Welcome to the website of Innovative Pain Solutions Centers (“Innovative Pain Solutions Centers,” “IPSC,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of www.innovativepainmd.com and any webpages, features, forms, information, or services made available through this website (collectively, the “Website”).

By accessing or using this Website, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree with these Terms, please do not use the Website.

These Terms apply to use of the Website only. They do not replace or modify any separate patient agreement, informed consent, financial policy, Notice of Privacy Practices, authorization, or other document governing medical care provided by Innovative Pain Solutions Centers.

1. Medical Information and Disclaimer

The information provided on this Website is intended for general informational and educational purposes only.

Information concerning medical conditions, symptoms, diagnoses, procedures, treatments, medications, regenerative medicine, pain management, or other health-related topics is not intended to constitute individualized medical advice, diagnosis, or treatment.

Medical information may not apply to your individual circumstances. You should consult an appropriately licensed healthcare professional regarding your specific symptoms, medical condition, diagnosis, treatment options, medications, or other health concerns.

Do not disregard professional medical advice, delay obtaining medical care, or discontinue treatment because of information you have read on this Website.

2. No Doctor-Patient Relationship Through Website Use

Accessing this Website, reading information on it, submitting a contact or appointment request, sending an email, calling the practice, or otherwise communicating with Innovative Pain Solutions Centers through the Website does not by itself establish a doctor-patient or other healthcare provider-patient relationship.

A professional treatment relationship is established only when Innovative Pain Solutions Centers has agreed to provide care to you and the appropriate clinical, registration, consent, and other requirements have been completed.

Submitting an appointment request does not guarantee that an appointment has been scheduled or that the practice has accepted you as a patient.

3. Medical Emergencies

This Website is not intended for medical emergencies and is not monitored as an emergency communication service.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention.

Do not use the Website, website forms, email, text messaging, or routine office communications to report a life-threatening or time-sensitive medical emergency.

4. Appointment and Contact Requests

The Website may allow you to request an appointment, ask a question, or provide information to Innovative Pain Solutions Centers.

Submitting information through the Website is a request only unless and until the practice confirms the appointment or otherwise responds to you.

Appointment availability, provider availability, location availability, and eligibility for particular services may change without notice.

If you have submitted a request and require timely assistance, please contact the appropriate office directly:

Bowie Office
6911 Laurel Bowie Road, Suite 212
Bowie, Maryland 20715
Phone: (301) 755-9500

Salisbury Office
201 Pine Bluff Road, Unit 1
Salisbury, Maryland 21801
Phone: (410) 648-2000

5. Electronic Communications

When you voluntarily provide an email address, telephone number, or other contact information through the Website, you authorize Innovative Pain Solutions Centers to use the information you provide to respond to your inquiry or appointment request, subject to applicable law and our privacy practices.

Electronic communications may not always be immediate, uninterrupted, or secure. You should avoid sending highly sensitive medical information through ordinary email, text messaging, or other communication methods unless specifically instructed to do so through an approved method.

Communications concerning your treatment or protected health information are subject to applicable privacy and healthcare laws and, where applicable, Innovative Pain Solutions Centers' Notice of Privacy Practices.

6. Privacy and Health Information

Your privacy is important to us.

Our collection and handling of information obtained through this Website are also governed by our Privacy Policy and, where applicable, our Notice of Privacy Practices and federal and Maryland laws governing protected health information and medical records.

The Website Privacy Policy and the Notice of Privacy Practices serve different purposes. The Notice of Privacy Practices addresses the use and disclosure of protected health information in connection with healthcare operations where applicable.

You should review the applicable privacy notices for additional information regarding how information may be collected, used, disclosed, retained, and protected.

7. No Guarantee of Treatment or Results

Information on the Website describing procedures, therapies, conditions, potential benefits, recovery, or patient experiences should not be interpreted as a promise or guarantee of a particular medical outcome.

Every patient is different. The appropriateness, risks, benefits, alternatives, expected outcomes, and potential complications of treatment depend upon individual clinical circumstances and should be discussed with a qualified healthcare provider.

Individual results may vary.

8. Testimonials and Patient Experiences

Testimonials, reviews, patient stories, or descriptions of individual experiences appearing on the Website represent the experiences of the individuals involved.

They are not intended to represent or guarantee that current or future patients will achieve the same or similar results.

Treatment outcomes vary according to numerous individual factors, including diagnosis, medical history, health status, treatment selected, response to treatment, and adherence to the treatment plan.

9. Insurance, Coverage, and Payment Information

Any information appearing on the Website regarding insurance participation, coverage, payment options, or healthcare services is provided for general informational purposes and may change.

Participation by Innovative Pain Solutions Centers or a healthcare provider in a particular insurance plan does not guarantee that a particular service, treatment, procedure, medication, or visit will be covered by your insurance.

Patients are responsible for confirming benefits, coverage requirements, referrals, deductibles, copayments, coinsurance, prior authorization requirements, and other financial obligations with their insurance carrier when applicable.

Nothing on the Website constitutes a guarantee of insurance coverage or reimbursement.

10. Accuracy and Availability of Website Information

Innovative Pain Solutions Centers makes reasonable efforts to provide useful and current information. However, medical knowledge, services, providers, office information, insurance participation, treatment options, and other information may change over time.

We do not guarantee that every item of Website content will always be complete, current, error-free, or applicable to every person.

We reserve the right to correct errors, update information, modify content, suspend features, or discontinue portions of the Website at any time without prior notice.

11. Intellectual Property

Unless otherwise indicated, the Website and its original content, including text, graphics, photographs, logos, branding, page designs, videos, downloadable materials, and other content, are owned by or licensed to Innovative Pain Solutions Centers and are protected by applicable intellectual property laws.

You may access and use Website content for your personal, noncommercial informational use.

Without our prior written permission, you may not reproduce, republish, distribute, sell, modify, create derivative works from, commercially exploit, or falsely represent ownership of Website content, except as otherwise permitted by law.

Third-party names, trademarks, photographs, or other materials remain the property of their respective owners.

12. Acceptable Use

You agree not to use the Website:

For any unlawful, fraudulent, abusive, or malicious purpose;
To interfere with the operation, security, availability, or integrity of the Website;
To attempt unauthorized access to the Website, servers, databases, accounts, or systems;
To introduce viruses, malware, malicious code, automated attacks, or other harmful technology;
To impersonate another person or intentionally submit false or misleading information;
To harvest or collect information about other users without authorization;
To use automated systems to scrape, copy, or reproduce substantial portions of the Website in violation of applicable law or our intellectual property rights; or
In any manner that violates the rights of Innovative Pain Solutions Centers or another person.

We may restrict or terminate access to the Website when reasonably necessary to protect the Website, the practice, our patients, or others.

13. Third-Party Websites and Services

The Website may contain links to websites, platforms, applications, maps, social media services, scheduling tools, payment services, videos, or other resources provided by third parties.

A link to a third-party resource does not necessarily constitute an endorsement, sponsorship, or guarantee by Innovative Pain Solutions Centers.

Third-party services are governed by their own terms and privacy practices. We are not responsible for the availability, security, accuracy, content, or privacy practices of websites and services that we do not control.

14. Website Availability and Security

We take reasonable measures intended to maintain the availability and security of the Website; however, no website, internet connection, electronic transmission, or information system can be guaranteed to operate without interruption or error.

We do not guarantee continuous or uninterrupted access to the Website.

We may temporarily restrict access for maintenance, upgrades, security, technical problems, events outside our control, or other operational reasons.

15. Disclaimer of Website Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis for general informational purposes.

Innovative Pain Solutions Centers disclaims warranties relating specifically to the operation or informational content of the Website to the extent such warranties may lawfully be disclaimed.

Nothing in these Terms is intended to disclaim, limit, or waive any professional duty owed in connection with actual medical care, any patient right that cannot lawfully be waived, or any obligation imposed upon Innovative Pain Solutions Centers by applicable healthcare, privacy, consumer-protection, or other law.

16. Limitation of Liability for Website Use

To the fullest extent permitted by law, Innovative Pain Solutions Centers will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from your access to, inability to access, or reliance upon the general informational content of this Website.

This limitation applies only to Website use and Website content.

Nothing in these Terms is intended to limit or waive liability arising from medical treatment, professional healthcare services, medical negligence, violation of privacy rights, or any other liability that cannot lawfully be excluded or limited.

17. Relationship to Patient Documents

If you become a patient of Innovative Pain Solutions Centers, your medical care may be governed by additional documents, including informed consent documents, financial policies, medication agreements, privacy notices, treatment agreements, and other clinical or administrative policies.

If a conflict exists between these Website Terms and a document specifically governing your medical care, the document applicable to that medical care will control with respect to that subject matter, to the extent permitted by law.

18. Changes to These Terms

We may revise these Terms periodically to reflect changes in the Website, our operations, or applicable requirements.

When we make changes, we will update the “Last Updated” date shown above. Material changes may be communicated through the Website or by another appropriate method when required.

Your continued use of the Website following the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by law.

19. Governing Law

These Terms and disputes concerning use of this Website are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except where federal law or another applicable law controls.

Any legal proceeding concerning these Website Terms shall be brought before a court of competent jurisdiction in Maryland, except where applicable law provides otherwise.

This section concerns disputes arising from the Website Terms and is not intended to modify legal rights, jurisdiction, or venue applicable to claims concerning medical care, insurance, privacy, or other matters governed by separate law or agreement.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

21. No Waiver

A failure by Innovative Pain Solutions Centers to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or of our right to enforce it in the future.

22. Contact Information

Questions regarding these Terms may be directed to Innovative Pain Solutions Centers:

Innovative Pain Solutions Centers

Bowie Office
6911 Laurel Bowie Road, Suite 212
Bowie, Maryland 20715
Phone: (301) 755-9500

Salisbury Office
201 Pine Bluff Road, Unit 1
Salisbury, Maryland 21801
Phone: (410) 648-2000

Website: www.innovativepainmd.com
Effective Date: August 14, 2026
Last Updated: August 14, 2026